The whole print, which gets slit and folded in a way that creates an eight page book without stapling.

What Is Service Design (Chapter 0)

I wanted to get some thoughts down about the work I do, so took the opportunity to make a tiny 8 page Riso printed booklet called WHAT IS SERVICE DESIGN (chapter 0).

The start of an exciting new genre — service design memoir? — it was nice to start writing and drawing without a plan, and run into the brick wall of “you have run out of physical space in your zine”, rather than the endless white glow of a word processor (or Medium article) that can eat all the blather you pour into it.

These are the two screens used to print the final image. One gets printed over the top of the other. We used a darker and a lighter shade of blue.

I think I will do another one and continue the discussion, but right now am having fun circulating this bit to other designers for their thoughts. A big hello to the service designer who enthused over it in Sydney recently (it was probably the only service design-related comic at SCAMP)!

This was made originally for Hallozeen X! Thanks to Alex e Clark and Sam Emery for giving me a reason to start doing some Horror Writing.

Eventually I’m sure this will be a nice business book published by Wiley!